The Hot Rod Company makes no warranty of merchantability or of fitness for any particular purpose and makes no or implied warranties in selling the products described herein. A buyer’s recovery for damages resulting from any and all whatsoever, including but not limited to, breach of contract, breach of warranty, negligence, or strict product liability, will be exclusively limited to the replacement of the products with respect to which losses or damages are claimed or to a refund of any purchase price paid for the products. In no event will The Hot Rod Company be liable to any buyer or user of the products or website for incidental or consequential damages or for any other damages to the property or person of the buyer or user. Buyer specifically acknowledges that he has not relied upon, nor has seller made, any representations that this product as suitable for any particular application or use.
How can I contact Customer Service?
You can reach us at: service @ thehotrodcompany . com (remove the spaces) We’ll try to respond to your question within 48 hours. Or fax us at (866) 539-0825.
When will my order ship?
We try to ship orders as soon as possible, most orders usually ship within a week. Some items may be back ordered or out of stock. We will work hard to get your order to you in a timely manor.
What carrier do you use for shipping?
Orders are shipped via UPS, US Priority Mail or US First Class for International shipments.
Where do you ship to?
We currently process and ship orders to US, Canada and select countries worldwide.
Our Privacy Statement:
The Hot Rod Company is committed to protecting your privacy. When you order from The Hot Rod Company we will ask you to “register”. You will be asked to enter your name, phone, e-mail address, password and mailing address. If you choose to order with a credit card, we will ask for your credit card number and expiration date. This information is only used to process your order. Once your order is completed, your credit card information is removed from our server to ensure your protection. You will need to re-enter your credit card information each time you order from us. A password is required so that you may sign-on again and review past orders. If you would like to review or revise the information we have in your account, you may access this information by clicking on the “edit profile” button on the top of any page on our site.
We do not sell, rent or barter e-mail addresses or US postal addresses.
We record the address of the site you came from before visiting us, and any terms you may have used to search for our site. We also record the pages you viewed on our site, so that we may continue to improve the customer experience of our site.
Secure Online Ordering:
This site uses industry-standard SSL encryption technology for your protection. When you view any page that has personal information, including registering, signing-in, or entering credit card information, the information is sent over the Internet in an encrypted form for your privacy. You can verify that you are using a secure site, by the small lock that appears along the bottom of Internet Explorer, Netscape Navigator, or AOL. You can also right-click on the background of the page, and choose properties. The properties will show that it is a secure connection. The URL will also begin with https://